Shipping policy
Shipping Policy
Effective Date: 14 July 2026
Thank you for shopping with Barber Archive. We aim to process and deliver your orders as quickly and safely as possible.
Order Processing
•Orders are processed during normal business days (Monday to Friday, excluding public holidays).
•Most orders are processed within 1–3 business days after payment has been confirmed.
•During sales, promotions, or periods of high demand, processing times may be slightly longer.
Shipping
•We currently ship throughout South Africa.
•Orders are delivered by trusted courier partners.
•Delivery times are estimated at 2–7 business days, depending on your location.
•Remote or outlying areas may require additional delivery time.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the size or weight of your order.
Any free shipping promotions will be clearly stated on our website.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available.
Delivery Information
Customers are responsible for providing accurate delivery details. Barber Archive cannot be held responsible for delays or additional costs caused by incorrect or incomplete shipping information.
Delays
While we work with reliable courier partners, unexpected delays caused by weather, courier disruptions, public holidays, or other circumstances beyond our control may occur. We appreciate your patience in these situations.
Damaged or Missing Parcels
If your parcel arrives damaged, or if items are missing, please notify us within 48 hours of receiving your order. Where possible, include photographs of the package and the products so we can investigate and assist you promptly.
Order Changes or Cancellations
If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or cancel it.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Barber Archive
Website: barberarchivesupply.com
Email: Barberarchivesupply@gmail.com
Phone: 081 005 7663